Shipping, payment & the fine print

All 50 states. Orders go out discreetly and you get a tracking number inside the Telegram bot once your payment confirms.

Most orders arrive in 2–3 business days after payment confirms. Tracking is posted to you in the bot the moment your order ships.

Yes. Plain, unbranded, smell-proof packaging — nothing on the outside hints at what's inside or who sent it. No mention of Broken Bags anywhere on the parcel.

Every order is covered by an arrival guarantee. If a package is lost in transit, message support in the bot with your order number and we'll reship it or credit your account. You're never out the money for a parcel that didn't land.

Bitcoin, Ethereum, or store credit. No card, no bank, no real name required. The bot shows you the exact amount and a one-time address when you order — that's the only place a payment ever happens.

1. Buy a little BTC or ETH on any exchange or app (Coinbase, Cash App, Kraken — whatever you have).
2. Add your items in the bot and pay there. It gives you the exact amount and a payment address.
3. Send that amount from your exchange/wallet to the address.
4. The bot confirms automatically once the network clears it — usually a few minutes — then your order moves to shipping.

Stuck? Message support in the bot before sending and we'll walk you through it.

Credit sitting on your account that you can spend like cash in the bot. You earn it from the referral program and from store-credit top-ups. It does not expire.

We never DM you first. We never ask for crypto up front outside the bot, and we'll never pressure you to move to a different chat.

Our only real handles are listed at brokenbags.shop/links. If anyone messages you claiming to be Broken Bags, check it against that page first — if it's not there, it's not us.

Hemp-derived cannabinoid products (flower, extracts, edibles) covered under the 2018 Farm Bill, <0.3% delta-9 THC by dry weight. 21+ only. By placing an order you confirm you are of legal age and that hemp-derived products are permitted in your state.

Yes — every customer automatically gets a referral link. When someone orders through it, you get a percent of that order and every order they place after. No cap.

You start at 8%. The percent goes up when more people order through your link:

Earnings land in your account balance. Spend it in the bot (no minimum) or cash out in BTC/ETH once you pass $25 — we review and send within 24 hours. You can also send store credit from your own balance to a friend. Your counts and earnings live on your dashboard.